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Delivery Information

ALL products purchased through the Matting Systems website are freight free in New Zealand.

Title and Risk
Your order is not binding until accepted by Matting Systems NZ Limited. No charge will be made until the order is accepted. Goods are at our risk until delivered to you (providing you have supplied a deliverable address). 

If you do not receive your goods within a reasonable timeframe please contact us and we will trace your parcel.


Matting Systems NZ Limited takes no responsibility for items not received if the address supplied is undeliverable.

If your order is returned to us due to damage in transit we will re-send it to you at no extra charge. 

If your order is returned to us due to incorrect or undeliverable address, we will notify you. We would have incurred a freight charge for the return of the parcel, so in order for you to get your order, you will have to provide a new deliverable address. You will then be charged for the freight charged to us for the return of your parcel, as well as the freight costs to get the parcel shipped to you. It is therefore very important you always provide a deliverable address. Freight is expensive.

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